Personal Settings - User Information Call Pickup Groups Group Name: Group 0 Group List Group Members Extension 101 is not part of this Call Pickup group. Click 'Add' to make it part of this Call Pickup group.

Call Pickup

Call pickup allows you to answer a call ringing on any telephone belonging to a Call Pickup Group. In order for you to retrieve that call, you must also be a member of the same group, or that user must be a member of a Call Pickup group that allows "non-member pickup." You can view which group(s) you are a member of through the Call Pickup screen in NetSet.

Viewing Group Members

To view the members of a particular call pickup group:

1. Select the User Information tab, then click the Call Pickup button.

2. Select the group number that you want to view from the Group List, then click Details to display the members of that group in the Group Members list.

Default Pickup Group Membership

To add or remove your telephone extension from the default pickup group:

1. Select the User Information tab, then click the Call Pickup button.

2. Select the default group (500) number from the Group List.

3. Select your extension number from the Groups Members list.

4. Click Add or Remove as required. You can only add or remove your extension from the default group.

Notes on Call Pickup:

• There may also be a default group (500), which allows anyone to pick up a call ringing on any telephone. You can add or remove your telephone extension from this default group to allow or prevent others from picking up calls ringing to your telephone.

• A similar feature, Directed Pickup allows you to retrieve calls ringing on a specific telephone.